The Italian Touch

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**THE ITALIAN TOUCH** **How can your restaurant stand out in Berlin — and offer the kind of authentic Italian experience people look for when they travel to Italy?** Great food is only part of it. Customers also remember the welcome, the atmosphere, the way products are presented, the service and the small details that make a place feel genuinely Italian. **Italian Touch** is a practical 90-minute workshop for Italian hospitality professionals, restaurant owners, managers and whoever want to make their italian identity more distinctive, credible and memorable. **We will work on:** * what makes an Italian experience feel authentic * how to differentiate your restaurant beyond the menu * welcome, service and atmosphere * storytelling around dishes and products * the key touchpoints that shape customer perception * small improvements you can test immediately **This is not a lecture:** you will work on real situations and leave with practical ideas for your own restaurant. 📍 Berlin ⏱ 90 minutes 👥 Small group 💶 **Pilot price: €20** 🌍 English + Italian support (even Spanish and German) 🎟 Limited places